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Thursday, December 17, 2009

SAD1- Assign2 :)

Question was interview a System Analyst and ask what skills and characteristics must a systems analyst develop in order to be more effective in any design modeling process, in this interview, evidences such as letters and pictures must be included. In our previous assignment I had already defined what is a System Analyst and their different characteristics. We actually had an interview with the Systems Analyst of Davao Light whose name I cant recall. (I'm sorry) Actually, during the interview I was late, yet I was able to catch up some of the important details needed for this assignment.

We already knew what a System Analyst is based on our previous discussions and repetitive mentioning of it every time we make assessments. Well, to recall, a System Analyst, is responsible for researching, planning, coordinating and recommending software and system choices to meet an organization's business requirements. The systems analyst plays a vital role in the systems development process. A successful systems analyst must acquire four skills: analytical, te
chnical, managerial, and interpersonal.

The information systems analyst assists a senior analyst or consultant in determining the feasibility of
implementing new computer applications or upgrades. The information systems analyst meets with users to determine and assess user needs, and designs and tests applications and enhancements. The information systems analyst is also responsible for debugging applications and providing technical support and training to users. The information systems analyst will prepare technical documentation and procedural instructions for implementing systems software. Working relationships are established with state courts personnel. Work is performed under the general supervision of the Infor
mation Systems Analyst Manager.

Since a System Analyst has a known major skills, I think it would be appropriate to elaborate those. Analytical skills enable systems analysts to understand the organization and its functions, which helps him/her to identify opportunities and to analyze and solve problems. Technical skills help systems analysts understand the potential and the limitations of information technology. The systems analyst must be able to work with various programming languages, operating systems, and computer hardware platforms. Management skills help systems analysts manage projects, resources, r
isk, and change. Interpersonal skills help systems analysts work with end users as well as with analysts, programmers, and other systems professionals.

Systems analysts, as motivated and talented IT professionals, solve computer problems and apply computer technology, to meet the individual needs of an organization, realize the maximum benefit from investment in equipment, personnel, and business processes, plan and develop new computer systems, or devise ways to apply existing systems’ resources to additional operati
ons.

As a systems analyst, one may design new systems, including both hardware and software, or add a new software application, to harness more of the computer’s po
wer. Most system analysts work with specific types of systems-for example, business, accounting, or financial systems, or scientific and engineering systems-that vary within the organization and industry. Some system analysts are known as systems developers or systems architects.

As according to the interviewee, a System Analyst must have Communication Skills that is really needed for an organization like:
1. clear and effective interpersonal communication, w
hether written, verbal, or visual,
from writing reports to face–to–face conversations, to presentations in front of groups;
2. listening (accepting opinions and ideas from other project team members),
3. group facilitation or formal technical reviews (FTR) skills:
- setting an agenda,
- leading discussions,
- involving all parties in the discussion,
- summarizing ideas,

- keeping discussions on the agenda, etc.

If a System Analyst have those Communication Skills, he / she must also have Technical Skills but not they are not limited to, such as:
1. Computers (PCs, mini, mainframes, etc.)
2. Computer networks (LAN, WAN, VPNs, administration, security, etc.)
3. Operating systems (Unix, Mac/OS, Windows)
4. Data Exchange Protocols (ftp, http, etc.)

5. Programming languages (C++, Java, XML, etc.)
6. Software applications (Office, project managements, etc.)
7. Information systems (databases, MISs, decision support systems)
8. System development tools and environments (such as report generators, office automation
tools, etc.)


In Addition, a System Analyst has the ability to conduct a feasibility analysis of systems and programs requirements. Ability to prepare clear, detailed programs of instruction for users of the State Courts System management information system. Ability to detect errors on detailed charts, diagrams, and code sheets. Ability to interpret diagrammatic presentations of work flow, and prepare computer block diagrams and flow charts. Ability to act as a project leader. Ability to operate an on-line date entry terminal.

Most importantly, a System Analyst must have a good Managerial Skills as follows:
1. resource management
effectively managing the project’s resources, including time, equipment, hardware, software, people, money, etc.,


2. project management
determining the tasks and resources needed for a project and how they are related to each other,

3. risk management
identifying and minimizing risks,

4. change management
managing the system’s (organization's) transition from one
state to another

Required technical skills can include knowledge of PL/SQL, Oracle, SQL Server 2000, MS-Access – Crystal Reports, Windows Server 2000/2003, Windows 2000/XP, Visual Basic, Microsoft.net MS -Office; Experience with enterprise finance and/or HR software systems; combined with demonstrable proficiency in producing appropriate, effective documentation are considered prerequisites for success in this field. Preferably, a BS in Computer Science, MIS or related area supplemented by a minimum of 5 yrs previous experience and/or training, that includes computer programming, systems analysis, computer operations and hardware/software troubleshooting, can enable you to find challenging opportunities in this field.

As highly trained skilled knowledge workers and information technology experts, they will be in demand. Some of the main duties and tasks include: design and developm
ent of new hardware and software systems, incorporating new technologies, new areas of specialization or changes in technology is prevalent. Typically seeking to work in offices or laboratories, in comfortable surroundings and even pursuing tele-commuting or self-employment, contract and project-work, working independently as contractors or consultants, are all viable options. A 40-hour work week is typical, but more and more weekend, evening and deadline-related, project-work, characterize the modern technology-driven environment. Other risks specifically to watch for, would be susceptibility to eyestrain, back discomfort, as well as hand and wrist problems such as carpal tunnel syndrome or cumulative trauma disorder.

To enhance your professional knowledge and broaden your opportunities, consider:
Keeping constantly updated in your specialty
Improving interpersonal skills

Setting standards and guidelines for safety/operations
Learning business management
Finding out about international networks

For systems analyst, programmer-analyst, and database administrator positions, many employers seek applicants who have a bachelor’s degree in computer science, information science, or management information systems (MIS). MIS programs usually are part of th
e business school or college and differ considerably from computer science programs, emphasizing business and management-oriented course work and business computing courses. Employers are increasingly seeking individuals with a master’s degree in business administration (MBA), with a concentration in information systems, as more firms move their business to the Internet.

References:
Skills_Pretest_Posttest_Answers.pdf
infosysanalyst.pdf
http://www.systemsanalyst.com/systems-analyst-solvers-of-computer-problems-and-master-craft-applicants-of-computer-technology/

Pictures taken as evidences:

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