TOPIC: Identify a local organization(s) and discuss some of their best IT /IS practices. This should be well supported with evidences. 1000 words.

Honestly, Im shocked about the news that I heard a while ago. RSG posted that the company that must be interviewed for the sake of the assignment given must be approved by him first before posting it on the forum. Im really puzzled on what must I post, the COMPANY THAT I VISITED YESTERDAY or must I post different companies and organizations for RSG’s approval. Im puzzled, really.hehehe..

AVID Sony Shop Inc.

Well, as seen above, the company that I visited was SONY, located at Magallanes beside Aljem’s Inn. I interviewed the IT assigned in that office. Actually, I forgot to ask for his name. What we really did was just a small talk. I think, just about 5 minutes. He gave me the site in which I can refer to for their history and background purposes.

SolidService, the only authorized service center for Sony & Aiwa Products. Started servicing Sony products since 1971, under Solid Industries Inc., then the Sony exclusive licensee in the Philippines. In 1982, Solid Electronics Corporation (SEC) was established as a separate company to specifically concentrate on after-sales service. Subsequently, as the branch network expanded, Solid Electronics Services Inc. was formed to cover provincial branches. SEC and SESI together comprise the nationwide service network for Sony and Aiwa, now commonly known as SolidService, under contract with Sony Philippines as the only authorized service center for Sony and Aiwa products in the country.

SolidService has the most number of owned-operated branches compared to other service organizations in the same industry. There are currently eight branches in the National Capital Region (NCR), eleven in Luzon, eight in Visayas region and five in Mindanao area.

Its mission and vision. SolidService aims to be the leading and most trusted service network in the electronics industry, providing Customer Satisfaction through Quality Service by Quality people.

SolidService has its values, the CUSTOMER FIRST attitude, its CONTINUOUS IMPROVEMENT, and TRUSTWORTHINESS.

I may sound promoting this organization, but SolidService delivers prompt and reliable repair service in accordance with high quality Sony standards. SolidService branches nationwide operate within the same parameters and well-defined practices to assure customers of consistency in service and pricing. SolidService centrally sources, keeps stock, and distributes needed spare parts efficiently to the branches in the least time possible, generally, within 12 hours in Manila and 48 hours in provincial areas. If parts are not readily available, airship from Sony World repair Parts Center is done. Sony has several services offered, two of them is the HOME SERVICE, and SHOP REPAIR where the customers visit their branches nationwide.

Base on my interview yesterday, the IT assigned in the main office here in Davao cannot really identify or provide me their IS best practices since that their main branch is on Manila. Therefore, he just gave me the flow of how their Information System works. Their main server which is on Manila, uses MySql.

Everyday, they import data on their main server via online. Sales, inventory and all other functions are gained online. They have no specific Information System wherein they separately store, keep and retrieve data.

[To Sir Gamboa, I'm very very sorry for this post, I really have no idea about the MUST POST FIRST THE COMPANY BEFORE POSTING ON THE FORUM. I'm sorry I just heard about it a while ago. :) peace!]

I've taken this pictures as my evidences. :)

TOPIC: HIMANTAYON.COM

NOTE: This is NOT RELATED to MIS! :D I posted this just for FUN. (out of BOREDOM)

Sa usa ka episode sa Wowowee…

Host: Kung ang Tagalog ng “pain” ay “sakit”, ano naman ang Tagalog ng “rain”!?

Contestant #1: Singsing!

Host: Wrong answer. Pwede mag steal..

*Steal pod ang Contestant #2*

Contestant #2: Utak!?

Mga chicks sa jeep para Mandaue City…

Girl 1: Lami ang donut, noh? As in, lami jud!

Girl 2: Lagi…pero di jud ko ganahan ug donut na ang toppings kay naa sa ilalom.

Girl 1: Mao jud.

12/06/07, Thursday, Wowowee, Bigatin Round.

Mariel: Kumpletuhin ang sentence sa nursery rhyme na ito: “Baa baa _________”

Contestant: Boo!!!

SOME PICS. :D haha.lol.

haha. :D My friends were crazy about this too. The site is AMAZINGLY FUNNY. :D haha.
Better check this site guyz. :D

http://www.himantayon.com/

Topic: MANAGERIAL ROLES --Henry Mintzberg's point of view

Because all organizations are dependent on effective management and organization to survive and prosper, great care should be taken choosing and training people for management jobs. In many cases, long-time and responsible employees, and those who are experts in their jobs get promoted into management positions. While loyalty, length of service and job-specific expertise are admirable qualities for organizational leaders, they are not enough.


The skills and competencies needed to successfully coordinate and direct the work of others are diverse and multi-faceted. A proper balance of analytical and intuitive decision making styles and task and people behaviors are necessary to solve organizational problems and to get the best out of the workers. Goal setting and strategy formulation and execution are just as important as attending to the personal and professional needs of the workers.


Mintzberg then identified ten separate roles in managerial work, each role defined as an organised collection of behaviours belonging to an identifiable function or position. He separated these roles into three subcategories: interpersonal contact (1, 2, 3), information processing (4, 5, 6) and decision making (7-10).


1. FIGUREHEAD
- the manager serves as the symbolic head of the organization and performs obligatory social or legal duties.

2. LEADER
- the manager provides vision, direction, and motivation for workers to achieve organizational goals.

3. LIAISON
- the manager serves as a bridge between outside supporters and the organization.

4. MONITOR
- the manager seeks and receives internal and external information of importance to the organization.

5. DISSEMINATOR
- the manager transmits received information to members of the organization.

6. SPOKESPERSON
- the manager transmits information about the organization to parties outside the organization.

7. ENTREPRENEUR
- the manager seeks out productive opportunities and initiates efforts to bring about changes.

8. DISTURBANCE HANDLER
- the manager is responsible for corrective actions to remedy disturbances and crises.

9. RESOURCE ALLOCATOR
- the manager is responsible for the allocation of all kinds of organizational resources.

10. NEGOTIATOR
- the manager bargains with other groups to gain advantages for his or her own group or organization.


Effectively managing an organization is a demanding task. Managers not only must develop skills related to the functional areas of management but also must learn how to integrate these activities. What makes this process demanding is that events and activities external and internal to an organization can radically change the techniques and methods managers must use in order to arrive at successful outcomes. Managers cannot afford to be limited in their view of management, nor can they simply rely on how things were done in the past.


REFERENCES:
http://www.provenmodels.com/88/ten-managerial-roles/mintzberg
http://www.reporternews.com/news/2006/aug/11/10-roles-key-to-managerial-effectiveness/?printer=1/
http://www.en.articlesgratuits.com/managerial-roles-id1587.php
http://oak.cats.ohiou.edu/~ml325898/esp/Roles.html

TOPIC: Discuss first day reflections/learnings.


First day was not a tough day.hehe. :D The thing that caught RSG's attention was the number of students occupying the room. There were 16 students I guess. hehe. :) Im a transferee though.hehe..


I can recall the 4 keys (key activities) in Management. PLANNING. DIRECTING. ORGANIZING. CONTROLLING. RSG asked us if we were an employee, would we like it if we were controlled? At first, we answered YES, we would like it. Reasons were for us to know what we should do, what works must be done, and to work efficiently one has to be managed in order to be organized. In short, if we were employees, we would want to have a MANAGER. Then, RSG asked me to danced. I laughed. Why would I do that? Then he said,you want to be managed,right? So you wanna be controlled. If RSG is the manager, and Im his employee and if he wants me to dance, I should. Just as simple sa that.


Then we realized, as an employee, we dont wanna be controlled but we need to be managed. We were puzzled then. One of my classmates said, WE MUST BE LED. RSG said yeah, that's right. So the right term was LEAD. Meaning there must be a leader not a dictator. RSG said that Leadership and Management are two different words. Both handle people but the two have their different missions. A manager directs, controls and dictates. While a Leader guides, has a mission and vision to stand to. Then we realized that rsg was right. We dont really wanna be managed but we must be led.


That's all I can recall as far as my memory is concerned.hehe. :) 'till next blogging time! :D

my MIS BLOG! :D

Management Information System

My official blog spot for MANAGEMENT INFORMATION SYSTEM subject led by Mr. Randy S. Gamboa. Im Alyssa Rae Verona Soriano, a 4th-yr BSIT student. :D hehe.

Somehow excited about this blogging activity again. Im not a super "blogger".hehe Now, I feel so oblige to do this blogging thing again.hehe (peace sir! :D )

So, expect updates from my blog. Come and do visit me as often as you readers can.hehe.

See yah 'round! :D